Recently purchased a medifone. Haven't had to use it yet thank goodness but it tested fine when we did that. Service was excellent and timely. I would recommend you to anyone in the market for one of these style pendants.

we needed something like the alarm and choose the Guardian pendant as it was price competitive and local WA. It has given me freedom and peace of mind to do things outside the home area knowing that my wife has the comfort of being able to contact me immediately where ever she is.

I'll be transparent in that I am a casual employee of GSP, but my review is more towards the workplace quality and the effect it has on morale and the overall quality of the product and customer experience. GSP is hands down the most ethical, most supportive, and most caring team I've ever worked for and with. Management cares individually about each employee and meets often to discuss ways to upskill, get better work/life balance, and overall increase your satisfaction in the work you're doing. They place zero pressure on customer call times, preferring us to give the best customer service and resolving any and all issues, however long it takes us. Due to this, the morale within the team at GSP is insanely high, all the time. The overflow from this is that the quality of customer service, the attention to detail in completing orders, and the response to resolving issues or making minor or major corrections to programming devices to suit the customer's personal preferences is unmatched. Brody (General Manager) also nitpicks constantly at any and all features of GSP's devices that could be improved. It's so easy to recommend products to people because every one of them are as reliable as we can possibly make them. GSP custom programs every single device to your preference, and if any adjustments need to be made, call in, and we will do it there for you over the phone. If you're looking for a duress alarm, a simplified mobile phone for an elderly, disabled, low mobility, or remote relative, GSP is absolutely the go. Small family businesses with that high customer satisfaction guarantee is where it's at 💪🏽

Hands down best customer and after sales assistance. So refreshing. Erin made replacing my grandfather’s pendant so easy. Really appreciate it

I Havnt needed to use it yet but it tested fine. Personal service was great. Don't even know I am wearing it.

Very friendly and helpful staff who really care and are passionate about what they do. Very happy with this service.

This has certainly eased the stress on me and my family as I have had some unexplained falls. It was very easy to buy and set up and it works perfectly. Customer support is also excellent. I like that I can wear it around my neck or on my wrist

We purchased a Guardian Saftey Pendant for my 90 year old Mum after the recent passing of our Father. Very pleased to say that the product and service provided was and is to a high standard. I would not have any hesitation in recomending the company and or the product Barry Elliott

Excellent place to view a range of safety pendants in person. Kathryn's explanation of how the devices work was very easy to understand. So pleased to have found this excellent business.