ProTec Personal Medical Alarm

(17 customer reviews)


Whether you want family monitored or professionally monitored, your Guardian comes programmed and ready to use when you receive it. SIM credit is included for the first 6 months.

Need a setting changed?  Call us and we’ll do it for you. . . for life.

CELL SIGNAL NOTEAs the smallest alert pendant on the market, the antenna is small as well. If, where the pendant is to be used, a mobile phone shows 3 or more bars of signal strength, that should be sufficient for the ProTec to work well. Less than 3 bars and you should consider either the Sentry or MediFone model. If in doubt, call us for advice

The ProTec is not recommended if living under a metal roof.”



  • Automatically answers calls in speakerphone mode
  • Comes with a docking cradle for easy recharging
  • Remote GPS Tracking
  • Program up to 5 emergency numbers
  • 2-way voice communication
  • Call 1 pre-set number directly
  • Man-down function – 9 sensitivity settings

1 Year Full Warranty

17 reviews for ProTec Personal Medical Alarm

  1. Ann – Mullaloo, WA

    As a multiple sclerosis sufferer living on my own, I was always nervous about having a fall and not being able to get help. I wear my Mobile Alert wherever I go and know that I don’t have to worry anymore as I can reach my daughter or carer easily if I need assistance.

  2. Jean – Mullaloo, WA

    Just a message to say how pleased I am with my alert pendant and how helpful the girls were when I rang up with any inquiries. The delivery was very quick, so thanks.

  3. Faith – MSWA Occupational Therapist

    Really appreciate all your help and assistance and follow up with the clients themselves. You guys run an excellent service!! Look forward to working with you more in the future.

  4. Anna – Nakara, NT

    I was surprised with how quickly it texted the listed phones. I thought that once I answered the phone call, it wouldn’t ring the others, but it did. I now realise I should’ve pressed “1” to stop further calls. We then connected with my sister interstate via the Guardian and I was pleasantly surprised with how well we could hear her on the speaker system. Will now get Mum into the habit of wearing it!!!

  5. Tara – Kingsley, WA

    I would like to thank your whole company for the efficient and concise customer service. It is second to none. I have been spruiking the professionalism of your company to whoever will listen.

  6. Debbie – Middle Swan, WA

    This alert pendant has been a great investment for my mum. Now she has her independence back and she doesn’t need someone around her all the time. It’s so easy to use and set up and see the change in Mum when she’s wearing it, like she’s more confident. I will for sure recommend Guardian to anyone that is interested or needing one.

  7. Michelle – Lesmurdie, WA

    Thank you so much for all your help this morning. You made this whole process so easy and you were so helpful to us, much appreciated. Mum has been wearing her device since we left your office and she feels much more confident knowing we are only a press of a button away if she needs us.

  8. Alice – Morningside, Qld

    Having the pendant has made me feel a lot safer and has helped me out a few times when I have been ill. I would most likely been in a fair bit of danger if I hadn’t been holding it. So thank you, it has helped out quite a bit over the past year and I hope it will continue to.

  9. Audrey – Moggill, Qld

    I am quite happy with my mobile alert. It was very valuable to me when I had a fall and was unable to move. Thankfully, I was able to contact my daughter. She called 000 and got the ambulance for me. I had fractured the head of my femur and spent 3 weeks in the hospital. I am very thankful I had the alert and wear it all the time.

  10. Florence – Manjimup, WA

    Thank you for being so helpful. My family won’t worry about me so much about me now. How life changes; you worry about your children all your life, then as you age, they worry about you.

  11. Katherine DiBattista

    I am glad we purchased a Protec for my Mum, the week after it arrived, she had a fall in out at the shopping centre and it alerted us, plus the SMS with the location is a great feature.

  12. Sonia Calahan

    Thanks Cassie, you are a gem!! You are very patient, I was not sure where to start and you helped me understand the difference between some of the other cheaper Personal Alarms and how yours are different. You should do a video to explain it to people. Thanks so much once again.

  13. Ty – Beechboro, WA

    Thank you for your follow up inquiry about the pendant we bought for mum. It’s got to be one of THE best personal alarm gadgets around. We love it. We also love the fact we can call mum anytime to check if she is wearing it and also to check on her well being. Getting an SMS informing of the state of the battery is a bonus. We are able to tell mum to then put it on charge. Thank you for your service.

  14. Val – Balcatta, WA

    You may already know that the pendant was used a week ago to track and locate my husband who went missing from the Day Centre he attends. Staff and police were involved and he was located without incident for which I’m very grateful as you can imagine! Staff now have his pendant number as well as the police. . . so I guess he now has a “police record”! Hopefully we won’t need to use it again for a while.

  15. Jarrad, Greenwood WA

    We purchased a Guardian ProTec for our 90 year old mum. This pendant has proven to be very easy for Mum to use and given us great peace of mind when we are not with her. The superbly simple and easy method of procurement, set up and delivery was absolutely no fuss. We have no hesitation in recommending this product to all who have parents getting along in years.

  16. Tony Clark

    Just wanted to let you and your team know that your device likely saved the life of a person in our care last week. He fell and was unconscious late one afternoon also cutting his head badly.

    The pendant alarmed 000 and he was taken to hospital and all is ok now

    Tony Clark
    (St Jude’s Health Care Services)

  17. Ike Venetis

    Thank you for your call today explaining the best way to use the pendant.
    I’m very happy with the pendant and will recommend it my friends.

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