Emergency Contact Useful Information

Disabled or older Australians need reliable contacts when setting off their personal pendant safety alarm to notify contacts with a distress signal from their personal safey alarm during emergencies.

Thank you for agreeing to be a personal alarm emergency contact! 

Download the personal pendant alarm user guide(s).

Below are some helpful tips for personal alarm contacts.

Do these now:

  • Save the personal pendant alarm phone number in your phone as a contact (e.g ‘Mary’s Safety Pendant’).
  • Make sure the pendant alarm’s phone number is not blocked on your phone.
  • Make sure your number is not set as a private number (or else it may prevent calls in/out).

Remember:

  • When the pendant SOS is pressed it will call your phone and/or send a text message with GPS location.
  • When the personal pendant alarm calls you, you should answer the call, wait for the voice prompt to sound once, go to your keypad, and then press 1 to stop the call sequence (excluding Guardian Rova users who must answer within 10 seconds of the phone ringing).
  • After pressing 1 you can speak to the user through your phone as a regular phone call.

If you need any help, feel free to Contact Guardian Personal Safety Alarm Pendants on (08) 6336 9448 for any further assistance

Disabled or older Australians need reliable contacts when setting off their personal pendant safety alarm to notify contacts with a distress signal from their personal safey alarm during emergencies.

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