Guardian MediFone 4G Fall Detection Personal Alarm

(9 customer reviews)


Whether you want family monitoring or professional monitoring, your Guardian MediFone Personal Medical Alarm is custom programmed for you so it’s ready to use when you receive it.

Need a setting changed? Call us and we’ll do it for you…for life.


  • Make and receive calls (4G)
  • Can call 000
  • Family or Professional Monitoring
  • Best Automatic Fall Detection device in the range
  • GPS Tracking
  • Geofencing to trigger when user wanders
  • LED Screen shows date, time, & signal strength
  • Voice prompts (English only)
  • Low battery notifications
  • Speed-dial up to 8 emergency contacts
  • Optional Belt Clip
  • Optional Shower Pouch for safety when showering
  • Optional Guardian SP managed SIM plan so you only have to deal with us!

Options & Extras

The following are options you choose after you purchase the device and before we ship your order. We will contact you about this after you purchase.

You don’t have to make up your mind now on the following:

  • Colour (black or blue)
  • Buying a belt clip, though you can buy this from our online shop
  • Buying a shower pouch
  • Whether to use a Guardian SP SIM or to get your own SIM
  • Pendant settings you want turned on/off
  • The emergency contacts list (Family Monitored)
  • The emergency protocol (Professionally Monitored)

SIM Information
If you choose a family monitored Guardian SIM, you’ll receive the first month worth of SIM credit for free!
Guardian Telstra prepaid credit – $70/year
Guardian Telstra Unlimited – uncapped calls & texts – $228/year
(Choose your SIM card by following the prompts after purchase)

Note: The standard time taken to receive your product after you provide the programming information is approximately 2 weeks to allow for set up, testing, and delivery.

Purchase details:


Key Features

Speed-dial Any Emergency Contact

LED screen provides battery level, signal strength, time, & date

Choose either voice prompts, beeps, or silent SOS activations

4G 2-Way Communication



mobile alert 8 contacts

Calls and Messages up to 8 Emergency Contacts

When the SOS button is pressed, the unit announces with a voice prompt by default. You can choose to disable voice prompts so they only vibrate, beep and display SOS on the screen instead. The device then calls emergency contact #1. If that person answers, they hear on their phone, “Press 1 on your phone keypad to continue.” This message will play up to three times until the 1 on the keypad is pressed. If 1 is not pressed, then in 25 seconds, the call will automatically disconnect, and emergency contact #2 will receive the next call. This pattern will continue through all of up to eight emergency contacts, and then the cycle will repeat until someone eventually answers the phone. Even if that means all the emergency contacts are scrolled through several times before someone finally answers.
After the completion of an answered call, a text is sent with a link to Google Maps showing the user’s GPS location.

Fall Detection

If the device senses what may have been a fall, the device will beep loudly for 20 seconds, during which time the user may abort the fall alert before any calls or text messages are sent by pressing both side buttons simultaneously. If the user does not cancel the fall alert during the 20 second period, the device will automatically begin the sequence of calls to each of the emergency contacts.

Simple Charge & extended standby time

Recharging the Guardian MediFone is simple with the included charging cradle. An optional charging method is with a Qi wireless charging technology as some new cars come equipped with. A neck lanyard is standard while optional accessories include a discreet belt pouch. Advanced technology extends standby time such that recharging is necessary every few days rather than daily as presently required for many alert pendants.

Speed Dial up to 8 Contacts

The reason for the MediFone name is because, in addition to sequential calling of contacts when the SOS button is pressed, each of the 8 contacts can be speed dialled individually. The user is able to scroll through the names of contacts and choose one to call as they would in a phone’s address book. When any of the programmed contacts call the MediFone, their name appears on the screen.


  • The screen can either have a timeout or stay on at all times to reassure the user, however, having the screen on at all times may ‘burnout’ the LED lights faster and the screen will ‘fade’
  • The device has 2 side buttons which can confuse some users; we can disable the on/off button by client request but the top side button accessing the contacts on speed-dial should be used with care
  • The SOS button requires the most pressure of our entire range to activate. It’s not too difficult but means that it should lead to the least amount of false activations
  • Voice prompt files are only available in English

9 reviews for Guardian MediFone 4G Fall Detection Personal Alarm

  1. Helen, Hocking WA

    My OT said walking would help me recover from operation. However I was nervous about walking, fearing I might fall. I feel safer now with my MediFone, especially having fall detection switched on.

  2. Catherine Bennet

    Hello Cassie I gave my Guardian mediphone a test on Monday everything went well with both Emily and myself. I am very happy to have my Guardian mediphone it gives me a lot of reasurance and peace of mind, knowing help is as close as a pressed button. I was very impressed with your product and would recommend it to anyone who is thinking about looking at getting one. Thank- you for all you’re help.

  3. Vanessa O’Brian

    The function for family members to call the pendant is invaluable. He likes it & we all know that all is well at home. That’s the best thing for our family & our circumstances.

  4. Hazel Craine

    I wish to say I have NEVER before had dealings with such wonderful people. You are unique.
    Everybody wants their “ pound of flesh” in commerce these days, so it is truly an eye opener to deal with you.
    With my heartfelt thanks

    Yours Sincerely
    Hazel Craine

  5. Susan Preston

    When your world shrinks, as mine did, you will appreciate a device you can trust to ‘summon’ help wherever you are.

    I flew to the US for book award ceremonies; to Scotland to visit family, now my life is lived at the end of an oxygen tube. It is important that I can call for help even if I am not near a phone. I chose the MediFone because the pendant is a communication device. I can use the SOS button anywhere because of the built-in GPS – great if you go out on a mobility scooter. Falls are automatically detected wherever you are, and alerts sent out to your family members, or to a professional monitoring company.

    I needed help with the initial setup and the personal service I received was top-notch.

    In the past I have tried other alerts and can honestly say this Guardian Safety Pendant is the most reliable and functional. Truly, it is set and forget… until you need it. Independence with peace of mind.

  6. Fay Prunster

    Good Morning,

    All tests done and all contacts are aware of the phone number so they will be sure to answer should I need them. Very pleased with the pendant and all the features to hopefully make life easier.


  7. Dudley Stander

    So far I am happy with my pendant. It gives my wife peace of mind when I go on my daily walk.

    Thank you

  8. Trish Gadaldi

    I am extremely happy with the pendant, within such a short space of time with wearing it (I think two weeks) I had a fall. Out of breathe and a bit of shaken I had forgotten what to do .

    I crawled to a bench to pull myself up and had barely got to my feet when a voice came though asking if I was alright and if I needed an ambulance WHEW it activated and eliminated my panic and stress as to what to do.

    Thankfully I was alright and a cuppa soothed the nerves. 🙂

    I have since reread the instruction manual

    A huge THANK YOU.

  9. John Imrie

    I am an 84 year old male living alone with no local friends or family. I try to be independent but it has it’s drawbacks and at times I felt somewhat vulnerable. Mo more. With my MediFone I’m ready for almost anything!

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User Guides

Size in millimetres / Weight 65 X 48 X 19 / 56 grams
SOS button will contact Up to 8 numbers – Text and/or Call
Sequential SOS calls go to each Emergency Contact YES
Programmable to call landline, mobile and 000 YES
GPS location provided by pressing the SOS or by: Call and/or Text “123456F”
Programmable by: SMS Text
Phone Service Carriers Telstra’s 3G & 4G frequency bands
Available Speed Dial Nºs 8
Capable of Receiving Calls YES
Carrying Methods Lanyard, Belt Clip
Recharges in a docking cradle YES
Fall Detector Yes. Cancellable within 15 seconds
Medicine Reminder YES
Optional Accessories Button Belt Pouch, Velcro Belt Pouch, Shower Pouch

User Guides


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