Description
The Guardian MediWatch is a medical alert smartwatch that is so easy to use and blends in perfectly with everyday wear. It comes with the coveted IP67 certification which makes it showerproof and dustproof.
It operates on Android v 8.1.0.
Voice Prompts in Any Language
Like the Guardian Lingo pendant, we use our own custom voice prompts for this device. Simply let us know the language you’d like and we’ll put it in there! Anything other than English costs an extra $30.
Calls and Messages up to 10 Emergency Contacts
When help is needed, simply press and hold the side SOS button for 2-3 seconds until it vibrates. The MediWatch will sequentially call your contacts so you can tell them what help you need. Contact will be sent a link showing your location on Google Maps. If your emergency contact does not answer within a short period of time, the device will automatically call the next contact.
If the SOS button was pressed by accident or to cancel the alarm, the voice prompt will announce that the user simply needs to press the SOS button again to avoid alerting the contacts.
Once answered the user can speak with their contact directly – just as with a mobile phone.
GPS Tracking
There are 4 ways in which the MediWatch provides its location:
- Send a text code to the number of the pendant. A reply text will provide a link to Google Maps.
- During an SOS sequence (SOS press or fall triggered)
- When it notifies contacts of a low battery
- When it notifies contacts that the device was powered off
Fall Detection
Easily switched on or off, there are 10 sensitivity settings.
If the device senses what may have been a fall, a call is made to emergency contacts, similar to the SOS button being pressed. The difference being that the voice prompt identifies the alarm as a fall alert.
Note: Due to the varied nature of falls, some falls may not register. We can adjust the sensitivity if necessary. However, in the event of a fall, do not wait for the Fall Alert alarm sound but press and hold the SOS button if you are conscious.
Speed Dial up to 10 Contacts
The MediWatch gives the user the option to speed dial up to 10 phone numbers. Simply access the contacts using the menu navigation and swipe until the desired contact is highlighted on the screen, then tap the screen.
Low Battery Alert
When the battery percentage remaining drops to 20%, a voice prompt warns the user that the battery is low. The screen will also indicate that the battery is low.
Avoiding unwanted Incoming Calls
When the MediWatch phone number is called it will answer automatically. If you prefer, the MediWatch can be programmed to either:
- Allow anyone who knows the phone number to call and speak to the user.
- Allow only the emergency contacts to call and speak to the user. This blocks unwanted scam callers.
Magnetic Charging
The MediWatch has a simple magentic charging cradle. When connected, a voice prompt announces that the MediWatch is charging. If the MediWatch was off before being placed in the cradle, the unit will automatically turn on within a minute.
2-Way Voice Communication
Once answered the user can speak with their contact directly – just as with a mobile phone. Volume is increased or decreased by positioning the MediWatch closer to or further from the user’s ear.
Limitations
- The device has a touch screen and is sensitive to touch; beware of false activations.
- The SOS call system rings each contact one at a time with a message in between each call asking if the user wishes to cancel the SOS from calling through the list. This means it’s in the user’s hands to cancel the alert from calling the next contact.
- The settings app is available but also has an option within it to reset all programmed settings.
- All apps need to be determined upon purchase and can only be installed/uninstalled from our office in Warwick. Changes of mind for apps are the responsibility of clients (i.e. GSP will not cover postage costs for changing apps)
- Voice prompt files are determined upon purchase and can only be installed/uninstalled from our office in Warwick. Changes of mind for voice prompts or their length of time playing are the responsibility of clients (i.e. GSP will not cover postage costs for changing voice prompt files)
- If worn on the wrist like a watch, the fall detection is less effective compared to being worn on a brooch or lanyard. This is due to the fact that fall detection is based on accelleration being built up over a short period of time. Since the wrist/hand movement is less consistent and unpredictable during a fall, the automatic fall detection may be less likely to activate.
- The device is showerproof but cannot be worn while swimming or in a bath.
- Droplets of water in the shower may trigger the touchscreen as it is quite sensitive. If this is a concern, our screen protector will reduce the touch screen sensitivity to reduce accidental phone calls from the shower.
verleesha booth –
Great product, great service… gives me and my family piece of mind
Kay Kemp –
My husband needed a safety alarm urgently. He had experienced falls and was suffering from fairly long-standing dementia. Luckily Guardian was recommended to us and would be accepted under the guidelines of our care group. We first of all thought that a watch would be the best device, but on trial found that my husband could not manage to work with it because of problems with hands etc. The watch was taken back with no problems and we then asked for a pendant. This fitted our requirements perfectly and at all times we were treated with courtesy and assistance by the staff that we had contacted. All is now going well and we are very pleased that our husband and father is now much safer.
mar elliott –
Very helpful staff. Purchased for our mother and she is very pleased with Mediwatch. Thank you Guardian
Trish Kop –
This has been a great help in assisting Dad to stay in his home independently. He is able to contact us in an emergency and when he has a fall we are notified. The ability to loop the calls should one of us not hear the call is fantastic as it will keep going until one of us do answer. It also provides us with a message to notify us of the battery running low so that can remind him to charge his watch. The staff were extremely helpful and listened to all of dads wishes. Thank you
Vanishzen –
Within our family we have 4 Guardian Safety Watches & have done for over 12 months.
The emergency fall detection alert calls & direct ability to talk with them through the device has proven priceless already.
This protection and piece of mind gives us all confidence to maintain their independance & avoid moving from the homes they love.
All our interactions with the Guardian team have been caring, personal & professional, even engaging with our plan provider & prioritising setup for an emergency device replacement.
If you have loved ones living independantly, speak with the team about how they can help!
Anonymous –
Great product, we where worried that grandad wouldn’t ware his watch but he is more that happy with it. As a family we are impressed with the features and the service provided by Guardian Safety Pendants.
Highly recommended.
Dimir Anthony –
The watch has been tested and it works as I expected. Thanks for a great product. IT gives peace of mind when the carer (my wife) has to deal with other matters such as shopping for food. Dimir Anthony
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Murray Bailey –
very efficient process to obtain the watch, and the alarm works well with excellent sensitivity.
Suzanne Milne –
I am my mothers carer she is aged 96 and still totally living independently
She does not use any of todays gadgets eg mobile phone etc
We have had this amazing watch personal alarm for a couple of months now.
She loves it easy to use now she feels safe with backup at home alone
Peter –
This is an outstanding phone for the sight impaired, with excellent backup from Guardian. Thank you!
Diana Templeman –
Great to be able to call my husband if I am out. He knows how to answer it which is good. Peace of mind for me.