I'll be transparent in that I am a casual employee of GSP, but my review is more towards the workplace quality and the effect it has on morale and the overall quality of the product and customer experience. GSP is hands down the most ethical, most supportive, and most caring team I've ever worked for and with. Management cares individually about each employee and meets often to discuss ways to upskill, get better work/life balance, and overall increase your satisfaction in the work you're doing. They place zero pressure on customer call times, preferring us to give the best customer service and resolving any and all issues, however long it takes us. Due to this, the morale within the team at GSP is insanely high, all the time. The overflow from this is that the quality of customer service, the attention to detail in completing orders, and the response to resolving issues or making minor or major corrections to programming devices to suit the customer's personal preferences is unmatched. Brody (General Manager) also nitpicks constantly at any and all features of GSP's devices that could be improved. It's so easy to recommend products to people because every one of them are as reliable as we can possibly make them. GSP custom programs every single device to your preference, and if any adjustments need to be made, call in, and we will do it there for you over the phone. If you're looking for a duress alarm, a simplified mobile phone for an elderly, disabled, low mobility, or remote relative, GSP is absolutely the go. Small family businesses with that high customer satisfaction guarantee is where it's at 💪🏽